eduroam

What is eduroam?

eduroam ('education roaming') is a free secure wireless network available at participating campuses and institutions in New Zealand and around the world.

If you are a University of Otago staff member or student, you can use your University of Otago username (in the format username@otago.ac.nz) and password to access the Internet and other University of Otago IT resources using the eduroam network while visiting other eduroam-participating institutions.

University of Otago staff and students cannot access the eduroam service on University of Otago campuses. You should use either the UO-STAFF, UO-STUDENT, or UO-WIFI network while you are at the University of Otago.

If you are a visitor to the University of Otago from another eduroam-participating institution, you can use eduroam for secure wireless network access using your authentication credentials from your home institution.

• Participating eduroam institutions in New Zealand
• Participating eduroam institutions in Australia
• Participating eduroam institutions and federations around the world

Visitors connecting to eduroam at the University of Otago

eduroam is available at all locations covered by the University of Otago wireless network

eduroam should appear as a wireless network option (SSID) on your mobile device or laptop.

The security settings you use to access eduroam at the University of Otago are shown below. More detailed information will be provided by your home institution – please contact your own IT support first for assistance.

You can also contact AskOtago if you have any problems accessing the service.

University of Otago staff and students connecting to eduroam at another institution

Find out if the institution you are visiting is a participating member of eduroam

When visiting another eduroam-participating institution, eduroam should appear as a wireless network option (SSID) on your mobile device or laptop.

The table below contains the basic information for your wireless settings for connecting to the eduroam wireless network at the other institution. If you have any problems accessing eduroam please contact the IT services team of the institution you are visiting first to make sure there are no local issues that might affect your access.

Please contact AskOtago if you are still having problems accessing eduroam.

Tip sheets for connecting to eduroam

eduroam providers in New Zealand

Please see the list of participating New Zealand eduroam institutions (bottom of page).

Acceptable use of eduroam

The use of eduroam is governed by:

• the New Zealand eduroam Policy and
• the University of Otago's IT policies

For visitors to the University of Otago, the Acceptable Use Policy of your home institution also applies. Please be aware that eduroam policy requires all users of the service to either be over 18 years of age or have consent from a parent or guardian to use non-filtered Internet access. Authentication information and traffic is recorded by ITS and your home institution in case of network abuse and for statistical purposes.

Getting help with eduroam

The tip sheets below contain instructions for University of Otago staff and students to connect to the eduroam service at other locations using common operating systems:

• eduroam tip sheet - Windows 10 (PDF)
• eduroam tip sheet - Windows 8 (PDF)
• eduroam tip sheet - Windows 7 (PDF)
• eduroam tip sheet - Mac OS X (PDF)
• eduroam tip sheet - iOS (PDF)
• eduroam tip sheet - Android 4+ (PDF)

Please contact AskOtago if you need further help with connecting to eduroam at the University of Otago or at another location.

Please also refer to the AskOtago Service Portal for questions about eduroam