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The process of effectively measuring and managing performance is vital to the success of every organization. An extensive literature has developed around this topic, with useful contributions being made by a variety of business disciplines, such as accounting, marketing, and management.

While scholars have approached the topic from many different perspectives – for example, financial, operational, strategic, etc. – the common objective of their work is offering insights into the improvement of individual, group, and organisation-wide performance.

The Centre undertakes research in:

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