The ITS Division is responsible for the provision, maintenance and support of information and communication technologies within the University of Otago community.
Essential IT information
Staff usernames and passwords
All staff are issued a unique username and password for accessing university systems. Your username will be provided to you when you commence work at the university.
Find out more detailed information about usernames and passwords
Staff email facilities
You are provided with a staff email address once you become a University of Otago employee.
Visit the ITS website to find out more about staff email facilities
Read the university guidelines on email spam
Network services
There are different computer network access options available at the University of Otago. Both on and off campus network access options are provided for staff, students and visitors.
Find out more about network services at the University of Otago
Telephone services
ITS supplies and supports a range of desktop and mobile phones as well as voicemail facilities.
Find out more about telephone services
Where to get help
To contact the ITS Service Desk:
- Phone: (03) 479 8888 OR 0800 479 888
- Email: its.servicedesk@otago.ac.nz
- Self-service:via the AskOtago Service Portal
The ITS Service Desk operates between 8:30am – 7pm, Monday to Friday during semester time
Outside these times please contact ITS by email: its.servicedesk@otago.ac.nz
Key contacts
ITS Service Desk
its.servicedesk@otago.ac.nz
64 3 479 8888
0800 479 8888