Minor changes (corrections)
If you need images or files uploaded or removed from your site, or you need some text corrected, email the request to us.
If you need to correct a lot of text on a page, copy and paste the whole web page into a Word document, turn on Track Changes, and make your edits there.
Always include the URL for the page/s to be changed. This will speed up the process.
You may have an approved departmental content editor/s able to make minor changes i.e. basic text editing.
The minor changes guidelines for content editors highlights changes content editors can make. It also outlines when they should contact the Web Experience team.
Find out more about editing guidelines for content editors
Major changes
Major changes, are significant updates to the University of Otago website They include (but are not limited to) site restructure, homepage refresh, site improvements, new websites, new website sections, new type of pages (page template), search engine optimisation (SEO) reviews.
For site updates, please identify the top three or four issues you are looking to resolve rather than coming up with a solution.
Please note there is a backlog so all major changes must go through an evaluation process for prioritisation and scheduling.
For academic departments, please contact your Divisional Marketing Advisor to discuss any potential major change.
Contact your Divisional Marketing Advisor for support around major changes
Non-academic departments can contact the Web Experience team at web@otago.ac.nz.
Review your web page content
To ensure our website is useful for visitors, departments are encouraged to review their pages for accuracy and relevance. Here are some questions to ask (adapted from data.govt.nz):
- Does it serve a user need?
- Does it meet a communication goal?
- Is it redundant, out-of-date, or trivial content ('ROT' content)?
- Are there any errors – typos, broken links, poor grammar?
- Does it follow the style guide?
Web content guidelines
SEO best practice, web best practice, web writing guidelines, and Squiz Matrix training manual (University staff only) are provided to improve web content quality.
Web content and guidelines for University staff
Accessibility statement
The University of Otago is committed to providing services that are accessible to everyone. Significant resources have been invested to enhance the accessibility and usability of its website, ensuring it meets the needs of all users.
The University believes that improving accessibility benefits everyone and supports the principles of dignity, equality, and independence for all individuals.
Read the full University of Otago accessibility statement
The Squiz Matrix training manual
The Squiz Matrix training manual can be found in the CMS Editors Community of Practice Teams site. This document is found under General » Files » Training documents folder. Content editors are added to the Community of Practice once training has been completed.
Requests not covered by Web Experience
There are a number of things on the University of Otago website that the Web Experience team are not responsible for and cannot access to edit.
Find out what tasks the Web Experience team are not responsible for
Contact us
Send requests to the Web Experience team.
These requests will be triaged by the Web Experience team, and assessed according to strategic priorities.
Email web@otago.ac.nz