| Current position | Online MBA IT Technical Support Specialist |
|---|---|
| Previous positions |
Sales Consultant in RealNZ, New Zealand Study Abroad Leader and Coordinator, Ctrip, China Business Development Executive, GiftVibes, China |
| Education |
PhD student, Department of Marketing, University of Otago, New Zealand Master of International Business, University of Otago, New Zealand BSc in Tourism Management, Beijing International Studies University, China |
| ountry of origin | China |
Responsibilities and goals
- Provide support for Otago Online MBA students and lecturers for online classes to allow lecturers to focus on teaching and students to focus on learning
- Troubleshoot technical issues and help resolve them
- Log and keep records of the sessions and queries
- Stay up to date with features of the video conferencing software used for classes
- Support development and review of written instructions for students and lecturers
- Provide input on improvements to the Online MBA programme
International work and industry experience
Before moving to New Zealand, I worked as a Business Development Executive at GiftVibes, a start-up in Beijing, where I focused on driving the strategic growth of the company by building and nurturing partnerships with brands in the Chinese market. I also worked at Ctrip, a leading travel service provider, where I organised and led study abroad programmes, guiding students on short-term study and university visits overseas. I have three years of experience in New Zealand’s tourism industry as well. Since 2021, I transitioned to the higher education sector, taking on roles such as PhD researcher, research assistant, tutor, and student support. I truly enjoy working in this field because it allows me to explore deeper knowledge while also supporting students in their growth, which I find extremely fulfilling!
Why does Kara like working with the Otago Online MBA?
I think supporting online MBA students is incredibly rewarding to me. My time studying and working at Otago has been truly enriching, and I’m eager to leverage my experience and student support skills to help ensure a positive and hassle-free experience for Online MBA students—just as I’ve had! I see this role as much more than just a job – it’s a unique opportunity to upskill myself while also contributing to the success of others. By supporting students through their academic journeys, I can continue to learn and grow alongside them, refining my problem-solving skills in real-time.
Why does Kara think that Otago Online MBA is a great place to study?
I highly recommend the Otago Online MBA for three key reasons. Firstly, the programme is taught by a team of experienced lecturers and industry experts, and it is well-recognised globally. Secondly, the programme is supported by a dedicated team of professional support staff, who are committed to ensuring that each class is delivered smoothly and without interruption. Should any issues arise, we are always here to assist you promptly and efficiently, assisting every step of the way! Third, the time flexibility of programme is remarkable. The online MBA programme is designed to fit seamlessly into your career, allowing you to advance your education without sacrificing your professional commitments. It’s the ideal combination of prestige and convenience, making it a perfect choice for anyone looking to elevate their career.