Supported software

The following list is of software used in the School and the level of support which Technology Services can provide.

There are three levels of support:

1. Recommended Software. These are applications which are recommended for use on UOW machines. Also, Technology Services staff will have some experience installing, using, troubleshooting and repairing the applications.
2. Other Supported Software. These are applications with which Technology Services staff may have experience installing and perhaps experience using, troubleshooting and repairing. Support for these applications is more limited due to less familiarity or experience than with Level 1 applications.
3. Unsupported Software. These are applications which are either not recommended by Technology Services or where our staff have little or no familiarity with the software (e.g. PDAs, cameras, recording devices). We will attempt to solve problems, but within the limits or our resources. OUW staff may be referred to expert consultants for this category of software.

For information regarding site licenses held by the University of Otago please see the ITS web pages, ITS Software Licenses.

Common software is updated automatically with the latest versions of:

• Adobe Flash
• Adobe Reader
• Google Chrome
• Mozilla Firefox
• Oracle Java
• 7Zip
• Citrix
• CDBurnerXP