Experiencing inappropriate behaviour: your options

We have a series of guides to help you which you can find on the intranet. Start with the ‘Our approach, your options’ guide then work through the steps in our approach to help you resolve things.

1. Building a positive culture

   Your team should have had a discussion about your team culture and what our values and behaviours mean to you. Talk to your manager about this.

2. Reflect

   Talk to someone you trust, to your manager, HR, a senior person, your union representative or Occupational Health.

   Occasionally things happen at work that we don’t like but if they are done with respect and to help you meet work goals, it may be this is acceptable behaviour.

3. Direct feedback

   Speak up directly. Use the BUILD approach. Learn more about this or practice with our e-learning programme. Describe the specific behaviour rather than labelling it.

   Speak up indirectly. Ask one of the people you trust –noted above –to talk to the person on your behalf.

   If the person changes their behaviour, let them know you’ve noticed the change, and thank them.

4. Informal resolution

   Ask your line manager, about your options, and for help in resolving the situation informally. This could include a facilitated meeting with the other person.

5. Formal process

   If you’ve tried these options and the behaviour continues, you can request a formal process, using the ‘Instances of inappropriate behaviour’ form.

Download the Quick Start guide which includes a space for you to record your notes and thoughts.